Shipping & Returns Policy

Shipping & Policy

At Funeral Direct, we offer multiple ways for you to get your products.  We offer next day shipping on our caskets and cremation urns and short lead times on our handmade items. 

Please read below to find out the shipping details for each:

Caskets, Carriers, & Shrouds

All caskets are shipped out next day* via UPS or FedEX. 

Caskets can be delivered to the funeral home or to your home address.  

Please note, we can not change the address after the casket has shipped.  If you need to have the casket shipped to the funeral home, please use that address as your shipping address.

*if ordered before 12pm EST we can provide same day shipping on caskets.

** Please note that due to COVID we can not guarantee next day delivery at this time.

Cremation Urns

Our cremation urns are shipped out next day* using UPS or USPS.

For cremation urns that are engraved, please allow 1-3 days extra before shipping.  

Please note that UPS does not deliver to P.O. Boxes.  If you do provide a P.O. Box as your main shipping address, we would have to be provide with an additional address in order to ensure delivery.

* if ordered before 12pm EST we can provide same day shipping on non engraved cremation urns.

Cremation Necklaces

Our cremation necklaces are shipped out using USPS, UPS, & FedEx

Our cremation necklaces are handmade to order, please allow 1-2 weeks before shipping.

Please note that UPS does not deliver to P.O. Boxes.  If you do provide a P.O. Box as your main shipping address, we would have to be provide with an additional address in order to ensure delivery.

Fingerprint Jewelry

Our fingerprint jewelry are shipped using USPS.

Our fingerprint jewelry is handmade to order, please allow 2 weeks before shipping.

RETURNS & EXCHANGES


All items are final sale